Do good work with people who care. Work takes up too much of your life to spend it somewhere you cannot be yourself. At dbfb, people are trusted to speak up, take ownership and make a visible difference.
We are ambitious about the work and human about how we do it. You will join people who care about customers, back each other and keep their word - even when the easy option would be to pass the problem on.
Powered by people
People do their best work when they know what is expected, have room to make decisions and can ask for help without making it a big thing. That is the kind of place we work hard to create.
You will find clear expectations, honest conversations and people who are willing to share what they know. Good ideas do not need a senior job title, and problems are there to be solved rather than quietly worked around.dbfb is big enough to offer real variety and career opportunities, but small enough for your work to be noticed.
Your contribution will be visible - to your team, to the business and often to the customers you help.
BUILT AROUND PEOPLE
We've been building something special since 1998. dbfb isn't a faceless corporation - we're a tight-knit team of people who care about the work they do and the customers they serve.
We're big enough to have real career opportunities, and small enough that every person makes a difference. You'll work alongside experienced engineers, commercial leaders and customer success specialists, and your impact will be visible from day one.
Keeping our word matters. We follow through, keep people informed and take responsibility for the outcome - even when the work becomes difficult or the easiest answer would be to leave it with someone else.
You will be trusted to make decisions, ask questions and improve how things are done. In return, we expect honesty, care and ownership, with support there when you need another person in your corner.
As dbfb grows, new roles and opportunities grow with it. We invest in learning, give people room to stretch and want progress to feel shared rather than something that only happens at the top.
There is no prize for making simple things sound complicated. We speak clearly, raise problems early and have honest conversations with customers and each other, because that makes work easier and relationships stronger.
Open roles
These are the roles open right now. Each listing explains what the job involves, where it is based and how the team works, so you can decide whether it feels like a genuine fit.
Don't see a role that suits you?
You do not need to wait for the perfect job title. If the way we work sounds like a fit, tell us what you are good at, what you want to do next and where you think you could make a difference..
CAREER JOURNEYS
Job descriptions only tell you so much. Hear from people across dbfb about why they joined, how their roles have changed, what they have learned and what the working day actually feels like.
The way we work
Culture is easy to talk about. What matters is how it shapes the way people work together, support customers and respond when something needs fixing.Our core standards set clear expectations for everyone at dbfb, whatever their role or level of responsibility.
More than words on a wall, they influence how we communicate, solve problems, take ownership and turn ideas into action.They help us make better decisions, hold ourselves accountable and create a business where good work is recognised, problems are raised early and people know they can rely on each other.
Listen properly, understand what the customer is trying to achieve and keep them informed. A good outcome matters, but so does how clear, helpful and considered the experience feels along the way.
Own your actions and follow things through. If something goes wrong, raise it, help solve it and learn from it. Do not leave a customer or colleague wondering who has picked it up.
Think about value, cost, risk and opportunity before making a decision. That helps us give customers the right answer while protecting the healthy, sustainable business that supports everyone who works here.
Share information, ask for help and step in when someone else needs it. No blame culture. No guarding knowledge. Just people working together to get the right thing done for our customers and each other.
Look for a better way when a process, system or habit is getting in the way. Small improvements count, and challenging how something has always been done is welcome when it helps people or customers.
Built around people
Every team shapes the service customers receive. That means your work will not disappear into a distant department or become another task nobody sees.
Whether you are solving a problem, delivering a project, supporting a colleague or improving a process, there is room to take ownership, build your skills and see the difference your work makes.
01
We care about doing the job properly, but nobody needs to become a different person to fit in.
Expect clear standards, approachable people and teams where questions, ideas and a bit of personality are welcome. You can be yourself, speak honestly and still take the work seriously.
02
Customer support, engineering, projects, operations, finance, sales, account management, marketing and business support all shape the result.
Wherever you sit, your contribution matters. You will have opportunities to take ownership, improve how work gets done and see the difference it makes to colleagues and customers.
03
Progress does not have to follow one fixed route. You might build specialist knowledge, take on a bigger challenge, work more closely with customers or develop into leadership.
Regular conversations, practical learning and support from the people around you will help you decide what your next step looks like.
04
Some of the best dbfb stories belong to people who joined, grew and changed the business along the way.
Your ideas can help shape what comes next, not just fit into what is already here. Good ideas are listened to, wherever they come from, with the support and opportunity to develop them and put them into action.
Why join us
We want people to feel supported both inside and outside of work, which is why we continue investing in wellbeing, flexibility and development across the business. Benefits should be useful, not there to make a job advert look busier. These are some of the practical ways we support people at work, at home and in the communities they care about.
Take your birthday as an extra day off. No annual-leave calculation, no pretending you wanted to spend it answering emails.
Use paid time to support a charity, community group or local cause that matters to you, with four hours available for volunteering each year.
Choose a 20GB monthly O2 or EE SIM to help keep you connected without adding another mobile bill to the household.
Access confidential wellbeing support and counselling when you need it. You don't have to wait until things feel unmanageable.
Hybrid and flexible options are available where the role allows, helping people balance focused work and life outside dbfb.
Save 10% on childcare at Caring Kindergartens helping make one of the bigger household costs a little lighter.
FAQS
JOIN OUR TEAM
You do not need to have your whole career mapped out or match every line of a job description. If you care about doing good work, treating people properly and making a visible difference, we would like to hear from you.