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Microsoft 365 support

Microsoft 365 support.

Microsoft 365 sits behind email, files, collaboration, user access and more of the working day. But licences can go unused, permissions drift and small admin jobs quickly build up as people join, move roles or leave.

Bring administration, security, device management and adoption together so your teams get more value from Microsoft 365, with clearer control and less pressure on internal IT.

Licence optimisation | User & access management | Security | Adoption support

why it matters

The tools are only useful if they are set up around your people.

Microsoft 365 can support almost every part of the working day, but the environment becomes harder to manage as users, devices, licences and permissions grow. The result can be wasted spend, inconsistent access and useful functionality that never gets fully adopted.

A managed approach keeps everyday administration moving while regularly reviewing the areas that affect cost, control, security and the user experience.

Keep everyday admin moving

Manage common user, licence and access changes without every joiner, leaver or permissions request becoming another task for your internal team.

Strengthen access and control

Keep sign-ins, permissions, device policies and Microsoft settings aligned as users, roles and working patterns change.

Get more from your licences

Review what you are paying for, how licences are assigned and which capabilities are being underused before adding more cost.

Help people use the tools well

Support better use of Teams, SharePoint, OneDrive and wider Microsoft services so useful functionality does not sit unused after rollout.

whats included

Support across the Microsoft environment your teams rely on.

Start with the areas creating the most admin, cost or frustration today. The service can then connect users, devices, access, security and collaboration where that gives your organisation better control.

Explore Managed IT services →

01

User & licence management

Manage users, licence assignments, joiners, leavers and everyday administration so access and cost stay aligned with the people using the service.

02

Microsoft Intune

Manage supported laptops and mobiles through policies, configuration and compliance controls, helping keep business devices set up more consistently.

03

Microsoft Defender

Use Microsoft security tools to help protect users, devices, email and cloud services, with alerts and protection kept closer to the wider IT environment.

04

Microsoft Entra ID

Manage sign-ins, authentication and access so the right people can reach the right services, with stronger controls around business accounts.

05

Teams, SharePoint & OneDrive

Support collaboration, file access and administration across the Microsoft tools your people use to communicate, share information and work together.

LICENCES & ADOPTION

Make sure the investment is actually being used.

Paying for Microsoft 365 does not automatically mean every licence is the right fit or every useful capability isbeing used. Regular reviews can highlight waste, gaps and opportunities to improve how the platform supports your teams.

A well-designed wireless network supports people and technology while giving IT teams clearer control.
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Review licence use

Compare licence assignments with roles and requirements to identify unused, duplicated or unnecessarily high-cost licences across the estate.

Match licences to people

Give different teams the capabilities they genuinely need instead of applying the same licence approach to every user.

Improve adoption

Help people understand the tools available to them so collaboration, file sharing and everyday working practices improve after deployment.

Review as needs change

Revisit licences, usage and upcoming requirements as headcount, working practices and Microsoft services change rather than treating the setup as fixed.

one accountable partner

Microsoft expertise with your wider technology estate in view.

Microsoft 365 is more useful when licences, access, devices and adoption are considered together. And when a requirement extends beyond Microsoft, your teams should not have to start again with another supplier.

Because dbfb also works across managed IT, cyber security, mobile, connectivity and workplace technology, the Microsoft environment can stay connected to the services around it.

01

Practical licence reviews

Keep licence choices tied to real user requirements, security needs and adoption rather than simply renewing the same subscriptions year after year.

02

Access to suit your teams

Manage accounts, sign-ins and device controls around how people actually work as they join, change roles, use mobiles or move between locations.

03

Supported beyond Microsoft

Expand support into wider managed IT or Cyber Security, with one supplier, when an issue involves devices, mobile security, backups or connectivity.

04

Ongoing optimisation

Use regular reviews to keep licences, settings, adoption and upcoming Microsoft requirements aligned as your organisation changes.

consolidate your services

Connect Microsoft 365 to the rest of your technology.

Microsoft 365 works best when the technology around it works together too. Connect your IT, cyber security, mobiles, communications and connectivity through dbfb for a more joined-up environment, with one contract, one bill and one team to support it.

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Managed IT support

Bring Microsoft administration, devices, user support, monitoring and patching together as part of one managed IT service.

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Cyber Security

Connect Microsoft security with endpoint protection, secure access, backup, recovery and wider cyber protection across your organisation.

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Mobile Workforce

Manage business mobiles, devices and Microsoft access together, helping users work securely wherever they need to be.

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Cloud Communications

Bring the connectivity, Microsoft Teams calling and cloud communications your people rely on into the same managed technology environment.

common questions

Frequently asked questions

What does Microsoft 365 support include?
Can dbfb manage Microsoft 365 alongside our internal IT team??
Can you help reduce unnecessary Microsoft 365 licence costs?
What do Intune, Defender and Entra ID do?
Can you help protect and back up Microsoft 365?
Can you help our teams get more from Teams, SharePoint and OneDrive?
What if we need support beyond Microsoft 365?
Does Microsoft 365 provide Cyber Essentials and Cyber Essentails Plus compliance?
Can you help with Microsoft Copilot?

NEXT STEPS

Get more control from Microsoft 365.

Revisit licences, usage and upcoming requirements as headcount, working practices and Microsoft services change rather than treating the setup as fixed.

Book a Microsoft 365 review