• Simon Pickering MD

The telecommunication industry is ever growing and changing. Despite the pandemic, the industry it is still generating over £31 billion pounds in the UK alone.

The pandemic hasn’t affected this growth either, with people now remote and hybrid working. It means businesses are changing their models and demanding new services in order to keep up with the new modern way of working. Technology was (and is) front and centre to have businesses run like clockwork. And that isn’t going to change anytime soon.

The past few years have been some of the most difficult times for local businesses, through the pandemic we’ve become aware of how important it is to support them and how a little goes a long way. It is still interesting though, to see how many businesses are still choosing large telecommunications providers to run their services. But why? Is it because their brand is known, or they run larger marketing campaigns? Or is it their low upfront monthly costs?

While these reasons might entice you in, there are more benefits to choosing local, SME businesses.

Here’s why you should skip large, and choose local.

Customer-focused and personal. 

Larger telecommunication companies often manage their customers with a ‘one-size-fits-all’ approach. We know that every customer requires different needs, and we can tailor each service to make sure that our solutions are bespoke and suited for them. We can be flexible with contracts, as customer satisfaction is always put first, and each service is unique to make sure all the boxes have been ticked. 

Giving back to the community.

As a local business grows, more money can be invested back into the community. At dbfb we believe in giving back to those around us, as a way of saying thank you for the support we get. Local businesses have the chance to give back to causes that matter, whether it is through contributing to local charities or sponsoring local networking events and sports teams. All of these things can help to build a stronger community and boost the local economy. 


Hiring local people.

Supporting a local business will eventually lead to needing more local people to join the team. Where there is in an increase in demand, there is an increase in supply. Choosing a local business like dbfb means that you can help to increase local employment rates in the area you live, by increasing the need for more workers.

Local businesses don’t just build a stronger economy, but a stronger community.

“By choosing local businesses as your providers, you’re supporting your local economy more than you probably realise. When businesses choose us, we can continue to reinvest back into the local community, whether that’s through, hiring and creating job opportunities, contributing to local charities such as Cynthia Spencer and The Hope Centre, or sponsoring local business networking events or sports clubs such as Northampton Football Club and The Northamptonshire County Cricket Club – it all helps boost the local economy.”

Simon Pickering, Managing Director at dbfb

With technology changing now more than ever, and more services shifting on to the cloud, now is a great time to look at your options for communication needs. We’ve helped over 250 businesses with bespoke solutions to ensure they can run efficiently and productively and as well as supporting them to grow. We also believe in supporting and give back to our local community, to say thank you for supporting us. So, give back and choose small and local businesses today.

If you want to find out more about us get in touch at discover@dbfb.co.uk