We’re real people – expert, professional and fun!

Passionate about delivering unrivalled service to our customers, we believe its our job to listen to our customers, identify and understand their challenges and make recommendations that add value.

How do we do it? By being ourselves. We’re a straight-talking team who are intent on finding the best solution for every customer. Our approach is to simplify, remove jargon and speak to our customers like real people. And we’re big on our community too – improving it & supporting it matters to us.

We’re different and we’re continually searching for talented people to join our business. See what our team have to say about working at dbfb.

Ready to join us? 

  • You love working with people.
  • You thrive in a team-focused, fast-paced, and ever-changing environment.
  • You’re the type of person who wants to contribute, create impact, and drive business growth.
  • You like to have fun at work, build relationships and you enjoy new challenges.

Sound like you… check to see if we have any vacancies available below.

We’re over 20 years old, but like all businesses, we had to start somewhere.

While we have grown significantly, built our team and expanded our products and services. Some things haven’t changed. We’re culture-driven and people-led and that won’t change.

While we drive new technologies, our old fashioned customer service won’t change. We speak to people.

Why not check out what the team have to say about working for dbfb or read about our 25 years in the industry and what makes us stand out.

We’re one of the very few independent technology providers. We offer our customers multi-network mobility and security solutions, world-class fibre connectivity at Gigabit speeds, cutting edge voice technology, monitored and pro-active IT support, and secure, highly available cloud services.

dbfb are at the forefront of the digital revolution, our environment is fast paced, challenging, and rewarding.

We know our people are what makes us special! It’s extremely important to us to provide a work culture and environment that helps our teams thrive.

Current vacancies
  • Business Development Executive

    What are we Looking For?

    Job title:  Business Development Executive

    Reports to: Head of Business Development

    Hours of Work: 37.5 Hours per week, Monday to Friday 8.30am to 5.00pm


    What is the Role?

    This is a great opportunity to grow your sales knowledge. As the Business Development Executive you will be a key resource within our sales process, making outbound calls to potential B2B customers to generate appointments and garner interest in dbfb products and services.

    Working with various data sources for leads, you will be required to fact find and uncover customer needs, providing the sales team with quality information leading to successful outcomes by utilising our CRM system.

    Reporting to the Head of Business Development, you will be set specific targets and KPIs to establish a sustainable pipeline of quality appointments.

    To be successful in this role you must be a persuasive communicator with the tenacity to handle cold calling knockbacks.


    Key Responsibilities:

    • Making direct calls to prospective businesses and generating quality appointments for sales colleagues, by research and specific questioning
    • Using the CRM Hubspot to record, monitor and report on leads
    • Collaborate with sales and marketing teams to establish continued quality of leads and appointments
    • Keep up to date on the company portfolio to ensure confidence in products and services when dealing with gatekeepers
    • Attend weekly team meetings to understand current targets and focus areas


    What will You Bring?


    • Clear and influential communicator, able to confidently and clearly speak over the telephone
    • Commercial appreciation and analytical thinking to ensure relevancy in pipeline of leads
    • Tenacious, ‘hunter’ nature with the drive to meet and exceed targets
    • Self-motivated and intuitive, exhibiting sound judgment and results motivated
    • Accurate and diligent in collating data and reporting on call outcomes and pipeline


    • Minimum of 1 years’ experience in telesales or service environment
    • Highly proficient user of MS Office particularly in Excel.
    • Demonstrable results in working on multiple tasks at a time, while maintaining attention to detail and a high standard of numeracy and literacy.
    • Evidence of working to and exceeding targets would be advantageous.

    What is in it for You?

    Another bulleted list felt redundant, so we wrote this long sentence with all the ways we sweeten the deal to work with us; A competitive salary, Profit share annual bonus, 22 days holiday, extra day leave on birthday, pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities, personal development plan with dedicated self-development time.

    Plus genuinely great co-workers who want to see the company and each other succeed, and we always have cakes and sweets on the go!


    Culture & Environment

    As an employer, we place great importance on our diverse and collaborative workforce and culture. We particularly focus on 4 pillars of success: People, Platforms, Services & Solutions.

    Our people are the key to all our success and we are committed to identifying and working to each individual's strengths, to create a balanced and innovative atmosphere and a consultative way of operating.

    All our employees display and are measured on some specific core standards of ethical and engaging behaviour:

    • Customer Focused
    • Accountable
    • Commercially Aware
    • Team Working/Collaboration
    • Innovative

    To continuously develop and embed our commitment to our internal brand behaviour and culture we are looking for someone who will bring to the business some or all of the following strengths:

    COMMUNICATION-People who are especially talented in the Communication theme generally find it easy to put their thoughts into words. They are good conversationalists and presenters.

    RESPONSIBILITY - People who are especially talented in the Responsibility theme take psychological ownership of what they say they will do. They are committed to stable values such as honesty and loyalty.

    STRATEGIC - People who are especially talented in the Strategic theme create alternative ways to proceed. Faced with any given scenario, they can quickly spot the relevant patterns and issues.

    ACHIEVER - People who are especially talented in the Achiever theme have a great deal of stamina and work hard. They take great satisfaction from being busy and productive.

    ARRANGER - People who are especially talented in the Arranger theme can organise, but they also have a flexibility that complements this ability. They like to work out how all of the pieces and resources can be arranged for maximum productivity.

    ANALYTICAL - People who are especially talented in the Analytical theme search for reasons and causes. They have the ability to digest and understand the data being presented and identify trends to discuss with customer.


Searching for the perfect role?

We’re different and we’re continually searching for talented people to join our business.

I joined dbfb 3 years ago, at the time there wasn’t an official vacancy for me, but they decided my skillset and personality would be a perfect fit for the company and created a role. We’re not a large corporate but we're 'mighty' and we’re always doing the most in our roles to make sure our customers come first, without being sent round the houses, which is what makes us different.

Solutions Delivery Manager

Having recently joined dbfb, what stands out to me is the mindset of everyone. Each team has the same focus and drive to deliver the best service and experience to our customers. Always ensuring whatever solution we are providing is tailored to and for the benefit of each individual customer. Going above and beyond is the standard we work to every day.

Sarah P
Customer Development Manager

8 years ago, I joined dbfb as an IT Apprentice. Throughout my time at dbfb, I have been supported in improving my skillset and developing within my role through regular training and development programmes, and now I am a Product Champion for our Services desk. As a team, we do our best to ensure that everyone gets the help and resources they need to develop themselves, which means we can deliver the highest standard of support for our customers.

Cameron Cook
Technical Customer Experience Executive