dbfb > How we do it > Join our team

Join our team

Choose a career where everyday is different...just like us.

We’re real people – expert, professional and fun!

Passionate about delivering unrivalled service to our customers, we believe its our job to listen to our customers, identify and understand their challenges and make recommendations that add value.

How do we do it? By being ourselves. We’re a straight-talking team who are intent on finding the best solution for every customer. Our approach is to simplify, remove jargon and speak to our customers like real people. And we’re big on our community too – improving it & supporting it matters to us.

We’re different and we’re continually searching for talented people to join our business. See what our team have to say about working at dbfb.

Ready to join us? 

  • You love working with people.
  • You thrive in a team-focused, fast-paced, and ever-changing environment.
  • You’re the type of person who wants to contribute, create impact, and drive business growth.
  • You like to have fun at work, build relationships and you enjoy new challenges.

Sound like you… check to see if we have any vacancies available below.

We’re over 20 years old, but like all businesses, we had to start somewhere.

While we have grown significantly, built our team and expanded our products and services. Some things haven’t changed. We’re culture-driven and people-led and that won’t change.

While we drive new technologies, our old fashioned customer service won’t change. We speak to people.

Why not check out what the team have to say about working for dbfb or read about our 25 years in the industry and what makes us stand out.

See what the team have to say                Read the blog

We’re one of the very few independent technology providers. We offer our customers multi-network mobility and security solutions, world-class fibre connectivity at Gigabit speeds, cutting edge voice technology, monitored and pro-active IT support, and secure, highly available cloud services.

dbfb are at the forefront of the digital revolution, our environment is fast paced, challenging, and rewarding.

We know our people are what makes us special! It’s extremely important to us to provide a work culture and environment that helps our teams thrive.

Discover how we do it
Current vacancies
  • Business Development Executive

    What are we Looking For?

    Job title:  Business Development Executive

    Reports to: Head of Business Development

    Hours of Work: 37.5 Hours per week, Monday to Friday 8.30am to 5.00pm

    Salary: £25,000 basic, with OTE of £40,000

     

    Who we are & what we do

    Nationwide B2B telecoms specialists based in Northampton with over 25 years of experience. We provide the best solutions for connectivity, telephony and mobile (and more!) to our well established customer base and future prospects.

    We’re real people – expert, professional and fun! We’re a straight-talking team who are intent on finding the best outcome for every customer, and we’re big on our community – improving it & supporting it, matters to us.

     

    What is my Role?

    As an outbound Business Development Executive, you will play an essential role in driving sales via booking meetings with potential prospects for your Business Development Manager. Your primary role will be calling cold to warm leads and utilising your outstanding communication skills to effectively convey the benefits of our service to potential prospects.

     

    What support will I receive?

    You will have the opportunity to expand your current sales skills. If you are passionate about learning and improving your sales ability then our training programme is for you. We have an outsourced and highly reputable sales trainer who will share techniques to get you to the top of your game. In addition, we will also teach you how you can best manage your diary and time to become the most efficient in your role.

     

    What benefits do I get?

    • Full and continuous training
    • Excellent commission plan
    • 22 days holiday plus bank holidays and your birthday off
    • Pension contribution
    • Optional healthcare coverage after probation
    • Discount scheme on entertainment/shopping/leisure activities, personal development plan with dedicated self-development time
    • Plus lots of different incentives!
    • Death in Service (3 x salary)

     

    What will I need to bring?

    • Excellent work ethic and drive
    • Self-motivated and disciplined
    • Minimum of 1 years’ experience in telesales or a service environment
    • Experience in a fast-paced environment, would be ideal
    • Quick and eager learner
    • Evidence of working to and exceeding targets
    • Confident communicator, able to confidently and clearly speak over the telephone
    • Accurate and diligent in collating data and reporting on call outcomes and pipeline
    • Experienced in navigating sales CRM systems

     

    Culture & Environment

    As an employer, we place great importance on our diverse and collaborative workforce and culture. We particularly focus on 4 pillars of success: People, Platforms, Services & Solutions.

    Our people are the key to all our success and we are committed to identifying and working to each individual’s strengths, to create a balanced and innovative atmosphere and a consultative way of operating.

    All our employees display and are measured on some specific core standards of ethical and engaging behaviour:

    · Customer Focused

    · Accountable

    · Commercially Aware

    · Team Working/Collaboration

    · Innovative

    To continuously develop and embed our commitment to our internal brand behaviour and culture we are looking for someone who will bring to the business some or all of the following strengths:

    COMMUNICATION - People who are especially talented in the Communication theme generally find it easy to put their thoughts into words. They are good conversationalists and presenters.

    COMPETITION - People who are especially talented in the Competition theme measure their progress against the performance of others. They strive to win first place and revel in contests.

    FOCUS - People exceptionally talented in the Focus theme can take a direction, follow through and make the corrections necessary to stay on track. They prioritise, then act.

    LEARNER - People who are especially talented in the Learner theme have a great desire to learn and want to continuously improve. In particular, the process of learning, rather than the outcome, excites them.

    FOCUS -. People exceptionally talented in the Focus theme can take a direction, follow through and make the corrections necessary to stay on track. They prioritize, then act.

    ACHIEVER -. People exceptionally talented in the Achiever theme work hard and possess a great deal of stamina. They take immense satisfaction in being busy and productive.

     

    Apply now
  • Product Market Specialist

    What are we looking for?

    Job title: Product Marketing Specialist

    Reports to: Marketing Director

    Hours of work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm), hybrid role once probation has been passed

     

    Overview:

    Seeking an ambitious and detail-oriented Product Marketing Specialist with a proven track record in delivering impactful B2B campaigns. As a key member of our marketing team, you will lead product marketing efforts, from strategy through to execution, to support ambitious growth plans. Your role will encompass strategy development, market research, and full lifecycle campaign management.

     

    Key responsibilities:

    Product strategy and go-to-market:

    • Develop and own the product strategy and go-to-market plans for new launches and product enhancements.
    • Collaborate with the Head of SMS and partners to prioritise features and define product roadmaps based on market demands.
    • Working with our vendors to understand trends in the market, new products and driving Marketing funds in collaborations.

     

    Marketing campaigns and content development:

    • Plan and execute marketing campaigns across multiple channels, including social media, email, blogs and events
    • Create compelling marketing materials, such as sales decks, case studies, and product presentations
    • Utilise graphic design tools like Adobe Creative Suite to enhance visual content
    • Manage the brand website (WordPress), and analyse tracking data to improve lead generation strategies
    • Develop SEO and PPC strategies to maximise online visibility and enhance lead generation.

     

    Market research and competitive analysis:

    • Conduct ongoing competitor analysis and market research to stay ahead of industry trends and adjust strategies accordingly
    • Analyse data to identify opportunities to increase revenue or margins, keeping the business informed of market developments.
    • Customer and stakeholder engagement:
    • Build and maintain relationships with key internal and external stakeholders.
    • Manage customer engagement through various platforms, ensuring product queries and demonstrations are effectively handled.

     

    Performance measurement and reporting:

    • Track marketing budgets and campaign performance to ensure ROI.
    • Provide regular reports on product performance pre- and post-launch, and deliver on predefined KPIs.

     

    Qualifications and skills:

    Education:

    • Bachelor’s degree in Marketing or related field; or CIM qualification
    • Experience: 3-5 years in product marketing within the technology sector, with a strong focus on digital marketing strategies.

     

    Skills:

    • Expertise in digital marketing, including SEO, PPC, and social media
    • Excellent communication, interpersonal, and copywriting skills
    • Analytical mindset with strong planning and project management capabilities
    • Creativity and proactive approach in marketing strategy and execution.

     

    Personal attributes:

    • Innovative, strategic, forward-thinking, and commercially aware with strong presentation skills and confidence.

     

    What’s in it for You:

    A competitive salary, annual bonus based on profit alongside the Head of SMS, 22 days holiday, extra days leave on birthday, pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities

    Plus genuinely great co-workers who want to see the company and each other succeed, and we always have cakes and sweets on the go!

     

    Culture & Environment:

    As an employer, we place great importance on our diverse and collaborative workforce and culture. We particularly focus on 5 pillars of success: People, Platforms, Services, Solutions and sustainability.

    Our people are the key to all our success and we are committed to identifying and working to each individual’s strengths, to create a balanced and innovative atmosphere and a consultative way of operating.

    All our employees display and are measured on some specific core standards of ethical and engaging behaviour:

    • Customer Focused
    • Accountable
    • Commercially Aware
    • Team Working/Collaboration
    • Innovative
    Apply now

Searching for the perfect role?

We’re different and we’re continually searching for talented people to join our business.

I joined dbfb 3 years ago, at the time there wasn’t an official vacancy for me, but they decided my skillset and personality would be a perfect fit for the company and created a role. We’re not a large corporate but we're 'mighty' and we’re always doing the most in our roles to make sure our customers come first, without being sent round the houses, which is what makes us different.

Ericka
Solutions Delivery Manager

Having recently joined dbfb, what stands out to me is the mindset of everyone. Each team has the same focus and drive to deliver the best service and experience to our customers. Always ensuring whatever solution we are providing is tailored to and for the benefit of each individual customer. Going above and beyond is the standard we work to every day.

Sarah P
Customer Development Manager

8 years ago, I joined dbfb as an IT Apprentice. Throughout my time at dbfb, I have been supported in improving my skillset and developing within my role through regular training and development programmes, and now I am a Product Champion for our Services desk. As a team, we do our best to ensure that everyone gets the help and resources they need to develop themselves, which means we can deliver the highest standard of support for our customers.

Cameron Cook
Technical Customer Experience Executive