Skip to content 
Corporate social responsibility
Improving and supporting the future matters to us.
We care about how we run our business, the impact we have on the people that work for and with us, but also the difference we can make in our community.
The future matters to us.
We employ ethical labour practices, actively seek ways to reduce our carbon footprint and look for opportunities to give back through our charity partners.
We want to be a responsible business that meets the highest standards of ethics and professionalism. Our company’s social responsibility is comprised of two parts: compliance and proactiveness.
Compliance refers to our company’s commitment to legality and willingness to observe community values.
Proactiveness is every initiative to promote human rights, help communities and protect our natural environment.
- The Good Business Charter
We're proud to join the Good Business Charter for its perfect alignment with our values. The framework, covering employee well-being, fair pay, environmental responsibility, and ethical sourcing, reflects our commitment to responsible business practices.
By participating in the Charter, we showcase our dedication to creating a positive workplace and contributing to a broader movement for ethical conduct.
Our membership underscores our ongoing commitment to sustainability, transparency, and social responsibility, reinforcing our belief that business success should be synonymous with a positive impact on the community and the world.
The Good Business Charter - GreenTheUK partnership
At dbfb, our vision is to be recognised as the best service led communications provider, where great people aspire to work and sustainability matters to us all; and our partnership with GreenTheUK aligns with our commitment to creating a greener, sustainable future.
We’re excited to share the news that dbfb has recently formed a partnership with GreenTheUK, a renowned environmental organisation dedicated to promoting sustainable practices and preserving our planet's precious resources.
As part of this collaboration, we’ve planted a total of 1,600 trees from 2022-2024, contributing to the growth of local woodlands and providing numerous benefits for our communities. In addition, we’re also encouraging our customers to get involved with an exciting initiative: for every Google review we receive, we will plant 5 trees.
GreenTheUK partnership - Protecting people
We will ensure that we don’t risk the health and safety of our employees and the community; we will avoid harming the lives of local people and support diversity and inclusion.
Protecting people - Supporting the community
We support a number of community investment and educational programs in and around Northamptonshire.
We provide support to non-profit organisations or movements to promote cultural and economic development of the local communities.
Our current partnerships include:
- The Derngate Business Club Sponsor
- Northampton Chamber of Commerce Platinum Sponsor
- Milton Keynes Chamber of Commerce Member
- Northampton Town FC Academy Main Sponsor
- Northampton Town FC Ladies Team Main Sponsor
- Northampton County Cricket Club Pathway Sponsor
Supporting the community - Protecting the environment
We recognise the need to protect the natural environment. Keeping our environment clean and unpolluted is a benefit to all.
We always follow best practice when disposing of rubbish and using chemical substances. We recycle our waste wherever possible, car share and have invested in remote working and video conferencing capabilities to reduce our carbon footprint. Apart from any legal obligations, we will proactively protect the environment wherever possible.
Our initiatives include recycling; conserving energy and using eco-friendly technologies, such as video conferencing and training to reduce travel.
Read more about our plan to reduce our carbon emissions to net zero by 2025 in our Carbon Reduction Plan.
Protecting the environment - Human rights
We are dedicated to protecting human rights. As a committed equal opportunity employer, we abide by all fair labour practices.
We ensure that our activities do not directly or indirectly violate human rights in any country (e.g. forced labour).
Human rights - Donations and aid
Our company makes monetary donations to charities and good causes.
These donations aim to advance the arts, education & community events, and alleviate those in need.
Donations and aid - Tech recycling
We recognise of the global issue of electronic waste. That’s why we’ve taken steps to actively dispose of all end of life IT equipment safely and ethically, both internally and as a service to our customers.
Partnering with Pure Planet Recycling: www.pureplanetrecycling.co.uk, we ensure the disposal of redundant hardware is a secure, safe and eco-friendly. Pure Planet Recycling’s advanced technology breaks down the waste equipment into small fragments and creates a range of reusable materials, such as copper, aluminium and various plastics that are widely recycled. Their plant is 100% powered by renewable green energy and 96% of IT equipment is recycled back into our industry.
Tech recycling - Pro-Active Learning Solutions
We believe in supporting local communities, which is why we have sponsored Pro-Active Learning Solutions which teach current topics that are not covered under general curricular in schools.
dbfb have sponsored Pro-Active Learning Solutions media packs for schools. Pro-Active Learning Solutions provide education media packs which cover a range of issues that do not fall under general curricular in schools. They address issues which range from online safety for children, to green cross code.
This helps communities to teach both children and adults about relevant and current topics which may bring danger to children and how to combat issues.
Pro-Active Learning Solutions - COVID 19 response
In times of economic uncertainty, we’ve extended our corporate social responsibility efforts further to support our customers wherever possible.
We understand the challenges faced by business in these uncertain times. We care about helping, and offering support, where we can. By offering early termination of unwanted services due to furlough and redundancies, at no extra cost; up to 50% discounts on online rentals; and free remote working apps, including set up and training - we're committed to offering support in as many ways as possible.
COVID 19 response
Since partnering with dbfb, we have found their support for all our IT and phone systems to be exceptional and reliable! We have no hesitation in recommending them to any business looking for a good reliable support partner.
Caroline Lucy, Commercial Director
Northampton Town FC
