PSTN (&ISDN), the backbone of the UK’s phone network for decades, will be switched off by Openreach in 2025. We partner with a select few, trusted providers to support you by switching to VoIP ahead of schedule.
Before then, BT plans to move all its customers from the old analogue network, over to a fully digital network. So, in 2023 you won’t be able to order new ISDN services and by 2025, every phone line in the UK will be digital with calls being routed over the internet.
SIP-enabled phone systems hosted in your office, a subscription-based service hosted in the cloud, or enabling tools like Microsoft Teams with phone system features – whatever your preference, we can offer the right solution for you.
Be brave, check out our solutions below and lets talk.
Move your phone system to the cloud and you can uncap all the capabilities of leading providers, like Gamma and 8×8.
Whether your business is single- or multi-site, national or global, one simple monthly subscription gives your business a solution that’s feature-rich and easy to adapt.
Phone systems hosted on premise (in other words, at your office) can provide a secure and low-cost alternative to hosting in the cloud.
Reduced operating fees, a platform that can be easily integrated with other systems, and total control over your data make on premise hosting the perfect option for highly regulated industries, like healthcare and finance.
Customers today expect to be able contact any company, on their terms, whenever and however they want. To meet this demand, you need the right solution. A cloud contact centre will combine all your customer contact channels; that’s voice, email, web chat and social; into one single queue for your agents.
They also help pinpoint precisely where your team might need training; and help you plan for peak times, so you’re ready to deliver outstanding customer service.
We know your business needs to manage incoming calls professionally and on brand at every turn.
That’s why we offer you Audio and Music on Hold options, with recordings that can be purchased individually, or as part of a subscription if you need ongoing variety.
Just wanted to say how well our ‘new’ phone system is working. It's totally revolutionised how we work and it is so easy to navigate. Even if we run into problems the Delight team are there with a quick and helpful response.