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Audio-as-a-Service

Manage incoming calls professionally and on brand, every time.

Choose audio and music on hold options, that keep your business professional, even when no-one can be of service.

Make the best first impression

Music on hold ensures your customers know their call matters. 

We know that providing relevant and engaging messages to your customers, when you can’t get to the phone, enhances their perception of your business, and helps increase repeat customers as well as entice new ones.

Our audio and music-on-hold options, are affordable and offer complete flexibility. Recordings that can be purchased individually, or as part of a subscription if you need ongoing variety, ensuring you can maximise your budget.

Choose from a large selection of persona’s and music options to suit your brand. With professional, high-quality recordings designed to give end-users an experience, instead of a headache.

Features and benefits of audio and music-on-hold.
Multi-use recordings

Our audio recordings can be used for your on-hold music, voicemail, night service and auto attendant, which means your business remains professional at each point of contact with your customers. 

With a broad range of music and experienced voiceover artists, you can create a wide variety of messages for your business. Whether you need an authoritative corporate tone or a cheerful greeting, music on hold reduces your customers perceived wait times.

Cost-effective

We know flexibility is key, so you can buy one-off cost audio recordings, or refresh your recordings regularly as part of your monthly contract. 

Quick and easy production

Creating personalised music on hold couldn’t be simpler! Our online portal gives you ideas on how create your music on hold production. You can find script samples, listen to music, select a voiceover artist and hear how they work together before you place an order.  It’s so easy to change and order new recordings, and all are delivered within 48 hours. 

Compatible

Audio-as-a-Service is compatible with all cloud-based telephone systems, regardless of where they’re hosted.

 
Visit our music on hold portal                                                              Get in touch

  • News and resources
    Keep ahead of the game with news, information, how-to-guides and more from our experts.
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  • How to write the perfect script
    A short guide to help you create the perfect audio and music on hold scripts for your business.
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Just wanted to say how well our ‘new’ phone system is working. It's totally revolutionised how we work and it is so easy to navigate. Even if we run into problems the Delight team are there with a quick and helpful response.

Claire, Senior Administrator
Community Law Service