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The Good Business Charter
Our commitment to corporate social responsibility
At dbfb, we believe businesses have a responsibility to do more than deliver great services — we have a duty to create a positive impact on society and the environment.
That’s why corporate social responsibility (CSR) is central to everything we do. From ethical business practices to environmental sustainability and community support, we’re dedicated to making a real difference.
We’re delighted to have been reaccredited by the Good Business Charter (GBC). This recognition confirms our ongoing commitment to fairness, sustainability, and accountability, embedding ethical labour practices, environmental care, and community engagement into all we do.
Fair pay & ethical leadership
Our people are our greatest asset. We:
- Pay the Real Living Wage and continue to ensure all colleagues are fairly rewarded.
- Maintain a CEO-to-median employee pay ratio of 7.2:1, demonstrating proportional and ethical leadership.
- Regularly review pay structures to remain fair, competitive, and inclusive.
Secure, supportive workplaces
We create environments where our teams can thrive by providing:
- Secure working conditions with no zero-hour contracts.
- Clear and predictable schedules for all colleagues.
- Prioritised employee wellbeing, development, and inclusion to support continuous growth.
Customer care & data protection
Trust and safety guide everything we do for our customers, including:
- Upholding high standards of customer care.
- Following updated GBC cyber security requirements to protect stakeholder data.
- Maintaining GDPR compliance and responsible supply chain management.
Environmental responsibility
We take action to reduce our impact on the planet through:
- Smarter operations that actively reduce environmental impact.
- Alignment with recognised sustainability standards.
- Continuous improvement in environmental performance.
Ethical business practices
Integrity shapes every decision we make, reflected in how we:
- Operate with strong ethical standards across all parts of the business.
- Maintain transparent processes in everything we do.
- Hold ourselves accountable for responsible supply chain management.
Our two-pillar CSR approach
- Compliance: Meeting and exceeding legal and ethical standards across all areas of our business.
- Proactiveness: Going beyond requirements to champion human rights, strengthen communities, and protect the environment.
Good Business Charter reaccreditation
Being reaccredited by the Good Business Charter is more than a recognition, it’s a public commitment to maintaining integrity, fairness, and accountability in everything we do. It confirms that dbfb continues to operate responsibly, treating our people fairly, protecting the environment, and supporting our communities consistently and sustainably.
Let’s create a better tomorrow – today.
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At dbfb, we prioritise transparency, accountability, and open communication, covering topics from ethics and compliance to workplace safety and employee benefits.
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