RJDM case study

Industry: Media

Solution: Ultrafast FTTP connectivity

Location: Northampton

Our customer

Animation company RJDM combine the latest digital marketing technology with technical expertise to provide their clients with content that sets them apart and grabs the attention in a crowded marketplace.

Background

Founded in 2001, RJDM develop communication solutions including apps, 2D and 3D animations, infographics and video content, as well as offering virtual reality, augmented reality, social media, and screen media for a diverse client base. Due to the nature of their business, the company uses a wealth of cloud based digital tools and often has extremely large files that need to be transferred. The sensitive nature of these files mean that a fast and reliable internet connection is essential to the smooth running and day to-day operations of the business. With a rapidly expanding team and string of new business wins, RJDM’s strained broadband connection meant they needed a new and significantly better solution. And they needed it urgently, with minimal business interruption. 

Challenge

Whilst RJDM’s connection had been manageable, it clearly wasn’t fast or reliable enough in a sector that is extremely reliant on good connectivity. The existing sluggish connection meant the studio would, on occasions, come to a standstill, something that inevitably affected the delivery of important work on a regular basis. The nature of their industry means that RJDM need to constantly build on their creative services and digital toolkit to stay ahead of the competition. With new clients and an increased volume of production, coupled with their animation services continuing to expand, RJDM were seeing a greater reliance on cloud-based services. So, the search began for a connection that could not only support their current endeavours but also provide a guarantee that it would cope with their expected future growth.

Solution

A move to a new office created the perfect opportunity for RJDM to look at ways to improve their connectivity. Having researched service providers and various local networks, RJDM were introduced to the Gigabit City movement in the Midlands. After careful consideration, RJDM chose dbfb, citing their reputation, service offering and local knowledge as the important factor for choosing the business. The next generation full fibre infrastructure on offer met their requirements exactly and would solve their slow connectivity issues. The result has meant a more efficient team who are now able to work faster and deliver at the speed their clients expect.

Key benefits

Faster and stronger connection allows better quality communication. 

   Online billing portal ensures RJDM are able to manage their account, simply and efficiently. 

   Quick answering times, when contacting customer service at dbfb. 

Results

As a result of switching to dbfb, RJDM have not only been able to improve their broadband connection, they have seen the benefits of a fantastic service from a business that is local to them. The significantly improved connection has allowed them to drive efficiency through all areas of the business, reducing down time and increasing profitability on the work they are delivering.

After dealing with internet issues for a long time, they finally have high quality connectivity to match the highest standard of work that they deliver to their clients.