call recording
Call Recording
31st March 2020

Call Recording – Improve your Customer Experience

Call Recording Call recording has never been so vital to a business. Traditionally call recording has been used for compliance, training and quality improvement. In today’s world, it’s part of a much bigger picture which has emerged alongside new technologies and deployment options. dbfb partners with Oak Innovation to provide a total solution, integrating the best software and hardware options…
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working from home
remote working
24th March 2020

Working From Home – Top Tips

Working from home will be the new normal for a while to come!  Following yesterday’s announcement, we are now all effectively on lockdown.    Our office is closed, and all staff are working remotely, We understand that this is a particularly worrying time for everyone, and how important it is to use technology to keep in touch with each other and…
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remote working
Cloud Services
19th March 2020

Remote Working Capabilities – Covid-19

Remote Working - Business Continuity   Remote working capabilities are essential to business continuity. In light of yesterday's announcement by the Government, we are fully committed to providing uninterrupted service to our customers and providing a safe working environment for all employees. As you would expect from a technology company, we have flexible working capabilities in place, as standard.  We…
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COVID-19 Business Continuity Plan
Policies
12th March 2020

COVID-19 Business Continuity

COVID-19 Business Continuity Plans   We understand that the COVID 19 outbreak, brings uncertain and challenging time for businesses, and without wishing to unduly panic anyone, we are seeking to reassure you of our COVID-19 Business Continuity Practice. We are fully committed to providing uninterrupted service to our customers. As you would expect from a technology company, we have remote…
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Mobile Phone
Mobile
5th February 2020

Smart Guide to Buying Mobiles

The coming year may hold several surprises for any business, and therefore never have predictable monthly costs been so important. When looking for predictable monthly costs, it’s vitally important to understand the full cost of the contract. Headline rates and line rentals always look attractive, but according to research from Citizens Advice (2018), 4 million people in the UK have…
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