Adding Seasonal Cheer to your On Hold Messaging

November 2018

Did you know that, on average, 94% of a company’s marketing budget is spent trying to get people to call the business? When they do call, do you want to greet customers with an unprofessional, boring recorded message (or worse still – silence or beeps?) No, we don’t.

With seasonal cheer to soon be in the air,  why not think about injecting some into your on hold messaging?

Here at dbfb we don’t just install phone lines – we also offer a high quality, highly affordable  music on hold service.

A seasonal message can be a lovely touch, not only spreading Christmas cheer, but promoting any seasonal promotions you may have and letting your customers know your Christmas opening hours.

 

Here is an example :

 

Music on hold helps your business:

  • Maximise inbound sales leads – 90% of people hang up after 40 seconds if confronted with silence or beeps
  • Enhance your corporate image – ensure your company sounds professional and reputable
  • Improve customer service – 70% of calls are placed on hold or transferred, so make the experience enjoyable
  • Inform customers about products or services they weren’t aware of

 

For more information about our music on hold service or for a bespoke quote, simply give us a call us on 01604 673320 or email info@dbfb.co.uk and we’ll be more than happy to guide you through the process.

 

Author Chloe-Mae Mcgowan

More posts by Chloe-Mae Mcgowan

Leave a Reply